Detail of a Blackbird Security Guard uniform

Frequently Asked Questions

Common Security Questions Answered

In the security world, knowing the right questions to ask is a crucial skill. Below, you’ll find a selection of the most common security questions we receive. If your question isn’t answered below, please feel free to Contact Us.

Blackbird Security’s flexible range of security services are a fit for businesses in most fields. As part of our onboarding process for new clients, we meet with them to assess whether our services are a good fit for your sector. Across Canada, we partner with national retailers to provide their security solutions. These companies include Holt Renfrew, Safeway, H&M, Dollarama, Bosa Properties, Shoppers Drug Mart, MEC and Nesters.

We are proud to service Canada-wide, covering everywhere from Vancouver Island to Southern Ontario.

Here is a selection of the areas we service:

British Columbia
• Vancouver
• Lower Mainland
• Fraser Valley
• Abbotsford
• White Rock
• Prince George
• Okanagan
• Vancouver Island
• Northern BC

Alberta
• Calgary
• Edmonton
• Lethbridge
• Airdrie
• Red Deer
• Fort McMurray

Saskatchewan
• Regina
• Moose Jaw
• Saskatoon

Manitoba
• Winnipeg
• Brandon
• Steinbach

Ontario
• Toronto
• Mississauga
• Hamilton
• Brampton
• Vaughan
• Markham
• Oshawa
• Cambridge
• Oakville
• Burlington
• Scarborough

Our core values are built upon the pillars of embracing diversity and inclusion, regardless of gender, sexual preference and/or ethnicity. We believe this dedication to diversity has helped us grow and serve the communities we work in more effectively. Blackbird Security will always stand as an ally of equality and justice. We continue to equip our staff with the necessary training and resources to ensure the safety of our communities in a non-discriminatory and unbiased manner.

Each client is different, and each deserves a custom security solution that works for them. We are committed to providing a highly customized level of service, and our rates are devised competitively based on the unique needs of our clients.

Blackbird Security is Canada’s fastest growing provider of professional security services. From humble beginnings of just three employees, we have grown to offer our services across Canada, partnering with diverse clients in a wide variety of fields. Our highly customizable security services are delivered by highly trained graduates of our in-house Blackbird Academy training school.

Blackbird Security offers highly trained and skilled private investigator services. The job of a Private Investigator is to collect information. This process starts the moment we meet with you to discuss your investigative needs upfront, before devising a strategy to help reach your goals. This strategy will fit within your budget and existing policies. And, like all of our services, we believe in a personalized approach to Private Investigation. We are committed to treating your unique circumstances with empathy and sensitivity.

Generally, private security is NOT permitted to carry firearms in Canada. As a result, we do not offer this service.

We believe security companies like ours have an obligation to uplift the communities in which they work. We are proud to partner with, and donate to, organizations like Breakfast Club of Canada, ALS Canada, and Covenant House. Learn more about the Social Impact of Blackbird Security.

A security site assessment, or physical risk assessment is an evaluation conducted by a security professional that includes an inventory of the assets to be protected, alongside actionable recommendations on how best to protect them. At Blackbird Security, we’ve conducted risk assessments for companies as diverse as corporate headquarters, retail stores, and public sector buildings.

As the role of security professionals continues to evolve, Blackbird Security saw the need to train our staff to handle any scenario in a calm and reassuring manner. That’s why we created our pioneering Blackbird Academy training program.
Delivered via our own in-house team and exterior experts, our comprehensive training program encompasses modules as diverse as:

• Customer Service Training
• Verbal and Written Communication Training
• Incident Report Writing
• CCTV Training
• Access and Crowd Control Training
• Incident De-Escalation Training
• Basic and Advanced Security Training
• Trespass to Property Training
• Crisis Management Training
• Emergency Response Management Training
• Weapons Awareness and Avoidance Training
• Occupational Health (OFA) Training
• WHMIS Training

Our clients love the flexibility and coverage offered by our Mobile Patrol security service. Guards can be assigned to patrol pre-determined routes on a randomized schedule. This allows them to cover large areas efficiently, while delivering real-time reporting metrics through our innovative TrackTik technology.

Yes. We created Blackbird Technologies to help our clients with areas like CCTV installation, alarm installation and cyber crime services. We are committed to helping take your security technology solutions to the next level.

Yes. Like many of our services, our Alarm Monitoring service is highly customizable and leverages our innovative TrackTik technology to provide real-time reporting and advanced data metrics.

Yes. We believe the security industry has a valuable role to play in promoting a cleaner and greener way to do business. Our official company policy is to only use what is needed. Learn more about our leading role in Environmental Stewardship in the Security Industry.

Careers

View our job board for available positions and apply today!

We understand our people are our best asset, and we’re committed to providing the training and resources our staff need to grow into a fulfilling career in the security industry. Our pioneering Blackbird Academy training school provides a comprehensive and industry leading range of skills that equips our guards to excel in any security scenario. Many of our promotions come from within, and many of our staff use their training as a springboard into a career in law enforcement with the RCMP, VPD or in corrections.

Yes. Blackbird Security guards need to be licensed in the jurisdiction in which they’re based. Check out our recent blog on Getting a Security Guard License in Canada.

Many of Blackbird’s security professionals possess Canadian Forces experience and we love the knowledge and dedication service veterans bring to our team. For example, learn how Canadian Forces veteran, Sean Smith, elevates our service and professionalism on Vancouver Island.