At Blackbird Security, we offer a range of security services, such as:

• On-site uniform security 
• Luxury suit & tie security 
• Mobile patrols
• Alarm response
• Access control
• CCTV monitoring
• Event security
• Loss prevention (undercover security) 
• Tactical Security
• Concierge/Front Desk Security
• Executive Protection
• Office & Facilities Security
• Government Security
• Parking Enforcement
• Residential Security

These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.

At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security

Choosing the right security provider requires careful evaluation of their experience, reputation, and industry expertise. Look for a provider with a proven track record, strong client testimonials, and licensing or certifications that demonstrate compliance with local laws and industry standards. Assess their ability to address the specific challenges of your industry, whether it’s retail, healthcare, construction, or another sector. Asking for client references can provide valuable insights into their reliability and service quality.

It’s also important to consider their service offerings and ability to customize services to your needs. Providers with real-time reporting tools, or a track record of analytics can offer a more comprehensive security solution. Tailored services that address your unique requirements—such as specific risks, business size, or location—ensure a better fit for your objectives. Request a proposal and ask questions to confirm the provider’s approach aligns with your goals.

Blackbird Security’s approach checks all of these boxes. We work diligently to prove our track record and keep client sites safe and secure. We have licensing and certifications which, in tandem with our company values, allow us to deliver highly reliable and professional services across Canada. Learn more about the Blackbird Difference and how we can help: The Blackbird Difference - Blackbird Security

Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.

This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions.

Security guards in Canada must meet licensing and certification requirements that vary by province and territory. Generally, individuals must be at least 18 years old, pass a background check, and complete specific training programs approved by the provincial regulatory authority. Below is a breakdown of the requirements by region:

• British Columbia:
  Security guards must complete the Basic Security Training (BST) program, a 40-hour course covering legal authority, de-escalation techniques, report writing, and emergency procedures. They must pass the provincial licensing exam and obtain a security worker license from the Security Programs Division.
• Alberta:
  Guards in Alberta require a license from the Security Services and Investigators Program. To qualify, they must complete a 40-hour Basic Security Training course and pass an exam. Topics include the Criminal Code of Canada, use of force, and handling emergency situations.
• Saskatchewan:
  Licensing is managed by the Saskatchewan Justice Security Licensing Unit. Prospective guards must complete a 40-hour training program and pass an exam. Additional training, such as de-escalation or first aid, may be required depending on the job role.
• Manitoba:
  Guards must complete the Manitoba Security Guard Training Program, which includes a minimum of 40 hours of instruction on legal authority, report writing, and use of force. Successful candidates receive a license issued by the Justice Department.
• Ontario:
  Security guards need to complete the Ministry-approved Security Guard Training Program, which includes at least 40 hours of training. The curriculum includes basic procedures, health and safety, the law, and first aid. Candidates must also pass a provincial licensing exam and apply for a license through ServiceOntario.
• Quebec:
  Security guards must hold a license from the Bureau de la sécurité privée (BSP). They must complete a training program approved by the BSP, undergo a criminal record check, and provide proof of competency in first aid and CPR.
• Nova Scotia:
  Licensing is regulated by the Department of Justice. Guards must complete a 40-hour training program and pass a licensing exam. First aid and CPR certification are typically required.
• New Brunswick:
  Guards must obtain a license from the Department of Justice and Public Safety. This requires completing a basic training program and passing an exam.
• Prince Edward Island:
  Prospective security guards must complete a training program approved by the Department of Justice and Public Safety and obtain a security license.
• Newfoundland and Labrador:
  Licensing is managed by the Department of Justice and Public Safety. Applicants must complete training and demonstrate knowledge of legal responsibilities, report writing, and emergency response.
• Territories (Yukon, Northwest Territories, Nunavut):
  Training requirements vary but typically include completing a security training program and obtaining a license through the local regulatory body.

In addition to licensing, many provinces require guards to have certification in first aid and CPR. Employers may also provide further specialized training in areas such as crowd control, crisis management, or advanced de-escalation techniques based on the job’s specific demands.

By maintaining high standards, Canada ensures that security guards are well-prepared to protect people and property effectively.

Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.

For example, in Canada:

Security services are regulated at the provincial level, with each province or territory having its own licensing authority and requirements:

• Ontario: Governed by the Private Security and Investigative Services Act, 2005 and managed by the Ministry of the Solicitor General. Security guards and private investigators must complete mandatory training and pass a licensing exam.
• British Columbia: Regulated by the Security Services Act through the Security Programs and Police Technology Division. Licensing requires completing approved training, a background check, and meeting minimum age and citizenship/residency criteria.
• Alberta: Managed under the Security Services and Investigators Act, requiring both individuals and companies to be licensed. Guards must undergo training approved by the Solicitor General and pass a provincial exam.
• Quebec: Overseen by the Bureau de la sécurité privée (BSP), which enforces strict training and licensing requirements for security guards and companies, including mandatory liability insurance.
• Manitoba: Governed by the Private Investigators and Security Guards Act, with licensing handled by Manitoba Justice. Training and criminal record checks are required.

Each province also enforces ongoing compliance measures, such as renewal processes, audits, and disciplinary actions for breaches of the law.

Businesses hiring security providers should verify the company’s licensing status with the relevant provincial authority to ensure legal compliance and professional standards.

Blackbird Security is fully licensed in all of these provinces for security services:

• British Columbia
• Alberta
• Saskatchewan
• Manitoba
• Ontario
• Quebec
• New Brunswick
• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island

Contact us today for professional security services.

Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:

• Incident response times: Faster responses to alarms or emergencies.
• Reduction in theft/vandalism: Compare loss data before and after implementation.
• Patrol compliance: Track patrol frequency and adherence via GPS or logs.
• False alarm rates: Lower rates ensure focus on real threats.
• Client/Employee satisfaction: Gather feedback to measure confidence in security.
• Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed

To track this, many companies offer regular report deliveries. We utilize tracktik software to provide regular daily, weekly, or monthly reports that can be customized based on client needs

We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

• Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
• We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Clients can ask for reports sent through a portal or by email through request. We tailor reports to fit each client's unique requirements, and we provide reports as often as needed ranging from 24-72 hrs, helping you optimize security for business growth. This process is rewarding for us, and we take great pride in our dedicated reporting team.

We utilize Tracktik, a reporting software that enables customizable reports. This is what distinguishes Blackbird Security from other companies. Our strong relationship with the TrackTik team, developed over years, grants our clients advanced report capabilities.

The types of reports client can request include:

• Retail Recovery Reports 
• Incident Reports 
• Building Property Reports
• Mobile Patrol Reports
• Foot Patrol Reports
• Daily Reports 
• Monthly Analytics Reports 

…and many more. We have an amazing reporting team that verifies information on each incoming report, so they are as accurate as possible. Our team also helps with setting up your reporting system and access to that system - So you can always keep up to date with what's happening at your business.

Guards’ tasks on patrols can be customizable to your business industry and needs. Common tasks done on patrols are checking locks and gates, checking all access points/doors and making sure windows are secured. They can also include maintenance checks, and checking for loitering and vandalism. Guards on patrol also act as a visual deterrent for any potential threats.

Uniform Guards are security professionals who are skilled in basic security, customer service, reporting, basic de-escalation and first aid.

Our Tactical unit are advanced security professionals who are experts in more difficult and complex de-escalation situations. These individuals are more skilled in crisis intervention when dealing with individuals who suffer from mental health. They are individuals who are seasoned in the security industry and have a very strong presence on site.

Blackbird Security’s flexible range of security services are a fit for businesses in most fields. As part of our onboarding process for new clients, we meet with them to assess whether our services are a good fit for your sector.

Across Canada, we partner with national retailers & businesses across multiple industries to provide their security solutions. These companies include Holt Renfrew, H&M, Cargojet, Bosa Properties, MEC, Nesters, The University of British Columbia, The City of Vernon, Sandman Hotel Group, Douglas College, and the Bell Performing Arts Centre and many more. 

Find out more about the industries we serve on our industries page. You can also find a list of our amazing partners here.

Clients can contact us 24/7 for guard requests and we will dispatch a qualified guard as quickly as possible. Our in-house, dedicated Control Centre team ensures that we’re able to dispatch a guard to your business's site swiftly. If you're a current client and want more information about short notice requests, please give us a call at 1-888-991-2622.

As we continue to work with many businesses across Canada, Blackbird Security maintains high training standards to enable our guards to handle any scenario in a calm and reassuring manner. That’s why we created our pioneering Blackbird Academy training program. Delivered via our own in-house team and exterior experts, our comprehensive training program encompasses modules as diverse as:

• Customer Service Training

• Verbal and Written Communication Training

• Incident Report Writing

• CCTV Training

• Access and Crowd Control Training

• Incident De-Escalation Training

• Basic and Advanced Security Training

• Trespass to Property Training

• Crisis Management Training

• Emergency Response Management Training

• Weapons Awareness and Avoidance Training

• Occupational Health (OFA) Training

• WHMIS Training

Find more about our Blackbird Academy Program, here!

A security site assessment, also known as a physical risk assessment, is a detailed evaluation performed by a security professional to identify assets that need protection and provide actionable recommendations to safeguard them effectively. 

At Blackbird Security, we specialize in delivering comprehensive risk assessments tailored to your unique environment. Our expertise spans a wide range of sectors, including corporate headquarters, retail stores, public sector buildings, school campuses, and condominium complexes. Trust Blackbird Security to evaluate your site and provide industry-leading strategies to protect what matters most.

Contact us to learn more and get your risk assessment.

Our core values are built upon the pillars of embracing diversity and inclusion, regardless of gender, sexual preference and/or ethnicity. We believe this dedication to diversity has helped us grow and serve the communities we work in more effectively. Blackbird Security will always stand as an ally of equality and justice. We continue to equip our staff with the necessary training and resources to ensure the safety of our communities in a non-discriminatory and unbiased manner.

We understand our people are our best asset, and we’re committed to providing the training and resources our staff need to grow into a fulfilling career in the security industry. Our pioneering Blackbird Academy training school provides a comprehensive and industry leading range of skills that equips our guards to excel in any security scenario. Many of our promotions come from within, and many of our staff use their training as a springboard into a career in law enforcement with the RCMP, VPD or in corrections.

Yes. Blackbird Security guards need to be licensed in the jurisdiction in which they’re based. Check out our recent blog on Getting a Security Guard License in Canada.

Many of Blackbird’s security professionals possess Canadian Forces experience and we love the knowledge and dedication service veterans bring to our team. For example, learn how Canadian Forces veteran, Sean Smith, elevates our service and professionalism on Vancouver Island.

To apply for a role with us, please submit your application on our "Join our Team" page on our website or find our job listings on Indeed. We kindly request applicants to not contact us via phone, email, or our website's contact form, as we only consider applications submitted through Indeed and our "Join our Team" page. Once our team has reviewed your application, you can expect to hear back from us soon!

To apply for a role with us, please submit your application on our "Join our Team" page on our website or find our job listings on Indeed. We kindly request applicants to not contact us via phone, email, or our website's contact form, as we only consider applications submitted through Indeed and our "Join our Team" page. Once our team has reviewed your application, you can expect to hear back from us soon!