Answering Your Security Questions

Knowing how to ask the right questions is a crucial skill to have when working in the security industry. Below you’ll find a selection of the most common questions we receive. If your question isn’t answered below, please feel free to contact us.

What type of businesses do you provide security for?

Blackbird Security is open to partnering with businesses in most fields. We will meet with you and assess whether our services are a good fit for your sector. We currently work with some of Canada's biggest names, including Holt Renfrew, Safeway, H&M, Dollarama, Bosa Properties, Shoppers Drug Mart, Nesters and Mountain Equipment Co-op.

What areas do you provide security in?

We are proud to service areas across British Columbia, Alberta and Manitoba. In BC, we work with clients in Vancouver, the Lower Mainland, Fraser Valley, Prince George, Okanagan and Vancouver Island. In Alberta, we service Calgary and Edmonton. In Manitoba, we offer a full range of security services in Winnipeg.

How can Blackbird Security help during the COVID-19 pandemic?

Across three provinces, the Blackbird team of security guards are proud to be on the front lines of reducing the spread of COVID-19. Following Public Health guidelines, we are ensuring that necessary physical distancing is implemented, providing a safe experience for shoppers at our retail partners serving essential services. We do this by limiting the number of shoppers in stores to reduce social proximity; regularly sanitizing commonly touched equipment, such as shopping carts; and ensuring that folks waiting to enter the store do so with appropriate physical distance between one another. Need support during this time? Talk to us about our options for Uniformed SecurityPatrol Security and Mobile Patrol.

Are you available for socially distant meetings?

Yes, we can do meetings and presentations virtually over Skype or Zoom.

What is your policy around Diversity and Inclusion?

Blackbird Security's core values are built on the pillars of embracing diversity and inclusion, regardless of gender, race, sexual preference and/or ethnicity. We believe that our organization's diversity has helped us grow and we strive to foster an environment of safety. In light of the current situation we chose to stand as an ally in standing for equality and justice. We will continue to equip our staff with the necessary training and resources to keep our communities safe in a way that is non-discriminatory and unbiased. Read our full Diversity and Inclusion Policy here.

What are Blackbird Security’s rates?

Each of Blackbird Security’s clients are different and have unique security needs. We will tailor our rates competitively to account for your individual circumstances. 

Why should I choose Blackbird Security?

Blackbird Security is one of Canada’s fastest growing security companies. We have worked with trusted names like Holt Renfrew, Safeway, H&M, Dollarama, Bosa Properties, Shoppers Drug Mart, Nesters, Rexall, IGA, ParkWest Living, MaxMara, BlueBird and Mountain Equipment Co-op. Please see our Testimonials page for further details. 

Do you offer Private Investigator services?

Yes, Blackbird Security offers Private Investigator services. The job of a Private Investigator is to collect information. This process starts the moment we meet with you to discuss your investigative needs upfront, before devising a strategy to help reach your goals. This strategy will fit within your budget and existing policies. And, like all of our services, we believe in a personalized approach to Private Investigation. We are committed to treating your unique circumstances with empathy and sensitivity.

Does Blackbird offer Armed Security services?

Generally, private security is NOT permitted to carry firearms in Canada. As a result, we do not offer this service.

Do you install security cameras?

Right now, we do not offer this service. Please contact us to discuss alternative services we offer that will improve your security solutions.

Does Blackbird Security offer Alarm Monitoring?

Blackbird Security is happy to discuss monitoring your security alarm system. Please contact us to discuss your options.

I am a job seeker, why should I work at Blackbird Security?

Our industry leading security-training program prepares our staff for a career in the security industry. Many of our promotions come from within, and many of our staff use their training as a springboard into a career in law enforcement with the RCMP, VPD or in corrections.

Do I need a license to work in the security industry?

Yes. Under British Columbia’s Security Services Act, individuals working in the security industry must hold a valid security license. Located in Alberta? Here's information on how to apply for a security license. If located in Manitoba, here's how to apply for a license.