Loss Prevention is our Specialty
As retail losses due to criminal behaviour grow, loss prevention is top of mind for many Canadian retailers. Is your security provider offering the level of service and reliability you expect? If not, it’s time to work with Canada’s loss prevention specialists.
Blackbird Security’s highly trained loss prevention team are experts in retail loss prevention, shrinkage reduction, and non-violent crisis intervention. No matter the size of your retail store, we can build a custom security plan that’s designed to maximize your coverage while working within your existing security protocols.
Typical Duties of a Loss Prevention Security Guard
Retail theft prevention
Access point control
Discreet observation of potential threats
Non-violent crisis intervention
First aid response
Frontline response to emergency situations
Maintain public order within the store
Preventing internal theft
Monitoring CCTV in-store
Building up cases for successful prosecution of ORC members and frequent offenders
Where are Loss Prevention Staff Typically Used?
Loss Prevention security guards offer a flexible and dependable deterrent to crime. Whether deployed as door greeters, undercover, or patrolling the store, they are constantly assessing their environment for signs of threats, before dealing with them in a discreet and professional manner. At Blackbird Security, we’ve partnered with the following types of businesses to provide loss prevention services:
Sporting Goods Stores
I am a long time Blackbird client. Their uniform security guards are all very professional, presentable and have great customer service. They do a good job of deterring theft, de-escalating volatile situations and providing greeting and customer service to our patrons while making them and my staff feel safe. Best security company I've used!Store Owner/Operator of Shoppers Drug Mart 2112 in Coquitlam
We have been using Blackbird Security undercover LPOs for the past 6 years at this location with great results. We are a busy Downtown Vancouver store with a lot of theft and since switching to Blackbird we have seen a major reduction in our inventory loss. Their guards are highly trained and care a lot. The management team is very hands on and makes me feel like I'm their most important client!Store Owner/Operator of Shoppers Drug Mart 2277 in Vancouver
Blackbird Security employs true loss prevention professionals. They have significantly reduced our theft and have made a real difference for our business!Director of Blubird Boutique on Alberni Street in Vancouver
We have recently switched over to Blackbird Security in the store I manage in Saskatoon. The guards are well trained and Chris is quick to respond to any feedback or concerns that have come up.Front Store Manager SDM, Saskatoon, SK
The management are professional and responsive to requests made. They go above and beyond in customer service and satisfaction.Store Manager MEC
Industry Leading Training Through our Blackbird Academy
As the role of security professionals continues to evolve, Blackbird Security saw the need to train our staff to handle any scenario in a calm and reassuring manner. That’s why we created our pioneering Blackbird Academy training program.
Delivered via our own in-house team and exterior experts, our comprehensive training program encompasses areas like St. John’s Mental Health Training, Indigenous Awareness Training, and Conflict Resolution. If your current security provider doesn’t offer this level of training, perhaps it’s time to upgrade.
Basic and Advanced Security Training (including safe restraint and handcuff training)
Verbal de-escalation training
Customer Service Training
Incident report writing training
Criminal Code of Canada training
Safe use of force training
Customized in-house loss prevention officer training with live arrests
Diversity and inclusion training
Indigenous awareness training
Crisis management training
Emergency Response Management Training
Weapons awareness and avoidance training
Occupational First Aid (OFA) training
Above all else, our guards must hold a valid security license for the province they operate in.
Giving back to our community
Blackbird Security is committed to improving the diverse communities we serve by creating a culture clients, employees and management are proud to be a part of. We believe security companies like ours have a leading role to play in creating a better society for all. We achieve this goal by working to uplift marginalized communities across Canada, alongside our support of organizations such as the Breakfast Club of Canada, ALS Canada, and Covenant House.
Let’s Discuss Your Security Options
Want to hear more about Blackbird Security’s services? If you have any questions about our services, or how Blackbird Security can help protect your business, don’t hesitate to contact us.