Hotel Security

Hotel Security

Upgrade to Canada’s Best Hotel Security 

Blackbird Security’s innovative and effective range of hotel security services provide invaluable peace of mind, offering round the clock protection for staff and guests alike. If you’re unhappy with your current hotel security provider, it’s time to upgrade to Canada’s number one security company.

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An icon representing a security guard


Keyholding and Guest Enquiries

gate and access control velvet rope

Access Control

Prevent Unwanted Visitors

check mark inside shield

Foot Patrols

Perimeter Control 24/7 with Licensed Guards

clasped hands in a handshake

Customer Service

Trained to Provide a Warm Welcome

Customer Service Approach

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How our Hotel Security Guards Can Support Your Hotel

Front Desk security presence

Access Control

Upholding hotel rules and policies

CCTV Surveillance

Alarm Response

Evacuation Support

Customer Service

Incident Report Writing

Foot Patrols

Mobile Patrols

Keyholding Duties

Blackbird Security provides real-time security guard updates and on site incident reports using Tracktik technology
A security guard at a hotel service desk greeting a client

Customized Security Guard Services

The key difference between Blackbird Security and our competitors is that our hospitality security services come fully customizable to suit our clients. We pride ourselves on offering the service choice of a large security company, alongside the flexibility and personal touch of a small business. With years of servicing a diverse range of hotel security clients, we’ve learned there’s no off-the-shelf answer for security. Instead, our team will take the time to learn the unique challenges you face, before devising a custom security plan that works for you.

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Hotel Security Services We Offer

We understand no two hotels are the same. That’s why we work with our hotel security clients to create unique security plans that account for their locations and common issues. Currently, Blackbird Security provides hotel concierge security, uniformed security guards, security foot patrols and mobile security patrols to several hotels across Canada. Here are some of our most popular hotel security services:

A smiling man in a black suit setting at a desk

Hotel Concierge Security

First impressions count for your guests, and our hotel concierge security guards provide an impeccably trained and welcoming presence in your space. These adaptable security professionals will seamlessly slip into their front desk duties, providing a frontline security presence while greeting guests, handling hotel inquiries and maintaining surveillance of the lobby.

Blackbird Security uniformed security guards outside of a mobile patrol car in the snow

Hotel Mobile Patrol

One of Blackbird Security’s most popular and cost-effective services is our Mobile Patrol service. This security is particularly suited for hotels, providing random and highly visible patrols that deter any opportunistic thief. Should an incident occur, our mobile patrol guards rapidly respond, providing real-time tracking and detailed incident report writing.

Blackbird Security uniformed suit and tie executive protection guard walking outside

On-Site Security Guard

Whether you need them on short notice, or long or short-term deployments, our flexible and dependable uniformed security guards are a constant and highly visible crime deterrent. Thanks to their comprehensive training, they can slip seamlessly into your space, acting as champions for your hotel security policies and becoming trusted members of your team.

Where are Hotel Security Guards Used?

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From our Partners


I hired Blackbird Security for their security and concierge services. I am constantly impressed at the professionalism and quality of their team. Their guards are polite, respectful and have handled stressful situations with compassion. I would recommend Blackbird to anyone looking for security solutions.

Michael Gunion
General Manager, Operations and Marketing, Kevington Building Corp

I've hired Blackbird Security several times for suit and tie client events, special open houses and concierge services. The concierge team members were always very professional and had excellent deportment. You can tell Blackbird puts a heavy emphasis on customer service training with their staff. Dealing with Blackbird for the past 5 years has been a pleasure and I will continue to use and recommend their services to other property managers and strata council members.

Eniz Aziz
Century 21 and The Aziz Group

Blackbird Security's staff have been professional, reliable and on time. In cases where staff have been sick, Blackbird Security has always made replacements to ensure we have the coverage necessary. They are quick to respond to calls and available anytime during the day/evening.

Paige MacWilliam
Director of Corporate Services, Duncan BC

Amazing company. They fulfilled all of my company's security needs, diminished my losses, and look crisp at the same time. Dealing with this company has always been carried out professionally and thoroughly. On the spot flex changes are no problem, they accommodate fast. Need quick security to protect employees in a pinch? They accommodate fast.Reports are thorough and timely. Anything unusual is reported prior to the formal report, to save you from waiting.

Brandon D

First weekend with Blackbird went well, according to my night desk team. They felt much safer, and their presence overall seemed to deter anyone unwanted people from walking in off Granville St.

Doug Venn
Vancouver Hostel Manager, Samesun Hostels

Great company, very professional and follows up frequently. Responsive guards, detailed reports and a perfect option for building security.

Josh Kempf
General Manager, Sandman Hotel Winnipeg

Blackbird security provides us with ongoing weekend overnight security services. All the guards are very well trained and go above and beyond the call of duty. Great customer service, great communication. Love getting the daily shift reports via email for easy review and tracking. The regional manager responds to questions and concerns extremely quickly and is always available to chat and communicate info to the on-site staff.

Ryan Kelly
Maintenance Manager, The Arc Residence
Justice Institute of British Columbia logo above the St. John Ambulance logo

Industry Leading Training Through our Blackbird Academy

Delivered via our own in-house team and exterior experts, our comprehensive training program encompasses areas like St. John’s Mental Health Training, Indigenous Awareness Training, and Conflict Resolution. If your current security provider doesn’t offer this level of training, perhaps it’s time to upgrade.

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Trusted By

Ramada by Wyndham logo
Delta Hotels Grand Okanagan Resort logo
Holiday Inn logo
Best Western Plus logo
Sandman Hotel Group logo
alt hotels logo
Courtyard by Marriott logo
Hampton by Hilton logo
Sheraton logo
La Casa Cottages by Breakaway Vacations logo
The Thompson Hotel logo
Argyll Plaza Hotel logo
Ramada Duncan Hotel & Conference Centre logo

Let’s Discuss Your Security Options

Want to hear more about Blackbird Security’s services? If you have any questions about our services, or how Blackbird Security can help protect your business, don’t hesitate to contact us.

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