The Benefits of Concierge Security For Toronto Property Managers

If you’re a property manager in Toronto, you know how important it is to make sure residents and visitors feel safe, secure, and well serviced – no matter the kind of property you’re responsible for. Without these key components, two areas that fall directly under your jurisdiction – the day-to-day activities in the building, and the building’s overall profitability – will suffer dramatically as a result. But in a large, sprawling, urban city like Toronto, it’s easier said than done for one person to do this on their own. 

That’s why hiring concierge security is the ultimate way to ensure the Toronto property you manage has its best foot forward at all times. Dedicated concierge security professionals, such as those retained by Blackbird Security, are always ready to go above and beyond in their customer service and security duties, ensuring residents feel safe and secure in their homes. 

Let’s dive deeper into the benefits that concierge security services have for Toronto property managers.

Round the Clock Customer Service

As Canada’s foremost contender among other destinations like New York, London, and Milan, Toronto is known for its global reach – this urban center teems with activity at all hours of the day. That’s why concierge security services, in having the ability to provide 24/7 coverage if need be, are especially important for property managers in Toronto. At all hours, your concierge security team can meet and greet visitors, directing them to their proper locations all while keeping unwanted guests at bay. They’re also ready and equipped to respond to any situation: Should one of your residents is locked out of their apartment, or if they’re dealing with an emergency, concierge security professionals like those at Blackbird will be there to provide a warm and reassuring presence.  

Complete Security Coverage 

From greeting and directing residents and visitors, to monitoring CCTV footage, patrolling the car park, or carrying out access control, a concierge security team are highly skilled security guards that are always ready to respond. They act as the eyes and ears of your building, and their presence deters crime in a highly visible manner. Should any incidents occur, they are trained to prepare a detailed report with their findings so all necessary parties stay informed and on the same page.

Package / Parcel Delivery & Theft Control 

Did you know 1 in 3 Canadians report having a package stolen from their doorstep? In the age of eCommerce, security concierge plays an important role in facilitating package and parcel deliveries. By storing them to ensure their successful pickup, concierge security helps residents and clients feel cared for. Plus, you save them the inconvenience of having to pick it up later should they not be home. 

Building Policy Enforcement 

Shared spaces and residential living can often result in unintended issues, like noise complaints, unwanted guest access, and other neighbourly grievances. Whatever the issue, concierge security guards are there to enforce your building policies. At Blackbird Security, conflict resolution training is an integral part of our curriculum, ensuring any tensions can be diffused before they become a problem.

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