Client Case Study – Ultima Concierge Edmonton

As more and more buildings across Canada prioritize security concierge services, property managers are seeing the benefits in increased demand and happier residents. We believe an engaged and proactive residential concierge is crucial to ensuring the security of a property and those living in it.

Residents now expect to see this convenient, flexible and effective security presence in their building before making a purchasing decision. At Blackbird Security, we’ve seen demand for our industry leading residential concierge services rapidly grow in recent years, moving from high-end condominium developments to buildings of every shape and size. In today’s blog, we want to highlight a security concierge client we’re particular proud to partner with for security services – Ultimate Condominiums in Downtown Edmonton.

Ultima Concierge Edmonton

Set in the heart of Edmonton’s Arena Entertainment District, Ultima Condominium Tower enjoys an exclusive location that’s just blocks from the River Valley and Financial District of Canada’s Oil Capital. Blackbird Security is honoured to provide residential concierge security and tactical security guard services for this bustling development.

At Ultima Edmonton, our team provide the following security services on a daily basis:

  • First point of contact access control
  • Regular, randomized property security patrols including parking lot and common areas
  • Daily administration of parcel drop-off and pick-up
  • A positive, customer-service based attitude in every interaction
  • Championing strata rules and by-laws
  • Priority focus on resident safety and privacy

Our innovative hybrid model of concierge professionals, supported by tactical security guards, allows us to provide property security clients like Ultima Condominiums with the best of both worlds. This approach simultaneously delivers outstanding customer service and hospitality, paired with a strong visual security deterrent that keeps residents safe and secure at all times.

We’ve come to learn that these multi-disciplinary teams of suit and tie concierge security professionals, with a supporting tactical security guard presence, represent a security service offering many of our clients choose. This security mix is highly effective at optimizing security coverage in complex urban environments and demographics like modern condo buildings.

Types of Edmonton Concierge Security We Offer

While we focused this blog on how we’re helping our residential concierge security client at Ultima Edmonton, this isn’t the only type of Edmonton concierge security we offer. No matter what type of building you manage, if you need Edmonton front desk security, Blackbird Security are Canada’s number one concierge services provider.

Edmonton Residential Concierge

Residential concierge security staff are as flexible and well-rounded as a Swiss army knife. These hard-working professionals can effortlessly pivot from frontline security services to handling packages, dealing with resident enquiries, and even acting as fire marshals in the event of an emergency. They achieve this level of professionalism thanks to their comprehensive training in areas like conflict resolution, incident de-escalation, occupational first aid training, and much more – all delivered through our in-house Blackbird Academy training school.

Edmonton Office Concierge

2022 is the year of the return to office for many Canadian office workers, and our Edmonton office concierge service provides an instant boost to your office security protocols. Trained to deliver a blend of concierge and security services, our office concierge team will enforce your office policies, screen visitors, and take security worries off your mind – all while acting as a frontline ambassador for your business.

Edmonton Commercial Concierge

With supply chain struggles and rising commodity prices, commercial buildings are an attractive target for criminals right now. Protect your investment with Blackbird Security’s commercial concierge security service. Our team is standing by to fulfill duties like alarm monitoring, CCTV monitoring, security patrols, keyholding and enforcement of building policies.

Edmonton Front Desk Security – Work with Blackbird

Ready to partner with Canada’s number one security company for Edmonton concierge security? If you have questions about concierge services, or think that they might be a good fit, don’t hesitate to reach out.

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