Blackbird Security Protecting Government Buildings & the Public Sector
Government buildings are becoming increasingly attractive targets for malicious actors. As the stress and anxiety of life and political tensions continue to rise, public buildings have found themselves in the crosshairs of folks with malicious intentions. Municipal buildings must reassess their risk tolerance and consider investing in security services to keep their staff and members of the public safe.
What to Look for in a Government and Public Sector Security Guard
If you manage a public building, here are some key traits to look for in a private security guard:
Trained to Meet Any Scenario
In a public setting like a government building, it’s essential that security guards are trained to handle any situation that arises. Blackbird Security guards receive best-in-class training through Blackbird Academy, encompassing customer service, St. John’s Mental Health and First Aid Training, conflict resolution and de-escalation techniques, trauma-informed training, OFA First Aid training and cultural/social sensitivity training.
Customer Service Skills
In a setting like a government building, a security guard typically spends their time at their station. Their role is to answer questions and provide guidance to the public. This is why it’s critical that a security guard acts and looks professional, including excellent customer service. How the public perceives your security guard affects their experience of the visit. As part of their onboarding, our team members are trained to adopt a customer-service-based approach to their work.
Types of Civic Security Blackbird Security Can Provide
There’s no single “off the shelf” approach to security that works. That’s why we meet with every client to devise the most effective strategy for their private security. We offer a range of specialized security services for municipalities and governments, including:
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Security Guard Services
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Mobile Patrol Security
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Event Security and Crowd Management
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Concierge Security Services
Blackbird Security Safeguards Canada’s Federal Election Process
We were deeply honoured to provide security services at multiple Elections Canada polling stations during the 2025 Canadian Federal Election. Our security teams safeguarded over 50 polling locations in Metro Vancouver and the Greater Toronto Area. We’re proud to support such an important national event and help to create a safe environment for every citizen to make their voice heard and shape the future.
At each location under our protection, we deployed at least one static guard along with mobile officers patrolling multiple polling locations, ensuring continuous coverage and swift response times to incidents.
Two Blackbird Security uniformed security guards and one mobile guard protected the Vancouver Granville Elections Canada office and 22 polling sites in Vancouver between 9 AM and 9 PM.
In Ontario, we safeguarded the Etobicoke North Elections Canada office and 32 polling stations on April 28th, with one site receiving additional overnight coverage. Between April 18 and 21, we safeguarded six early voting sites throughout Etobicoke.
It was a true honour to support these essential locations during the election. We appreciate Elections Canada for their trust in us!
Blackbird Security's Uniformed Guards Keep Statistics Canada Safe
Blackbird Security was entrusted with the critically important task of keeping Statistics Canada safe. As the best in security services across Canada, our highly-trained team is skilled in keeping government buildings and offices secure.
Blackbird Security Partners with West Toronto Community Health Services
On June 5th, 2023, Blackbird Security proudly embarked on a new client partnership with West Toronto Community Health Services. This collaboration marked a significant milestone as we undertook the responsibility of providing security guard services with a unique mental health focus.
Our mission was to ensure the safety and well-being of all residents in this three-story building, which falls under the Toronto Community Services umbrella.
West Toronto Community Health Services houses both government-rented and privately rented apartments, catering to diverse populations, including vulnerable individuals. To address the complex security challenges this diversity presents, we implemented a comprehensive plan that includes a variety of protection measures, including enhanced access control, surveillance monitoring and de-escalation, regular foot patrols, and reporting.
Safeguarding Vancouver's German Consulate
We were awarded the prestigious contract to protect Vancouver's historic German Consulate. Our security guard services started in April 2023 and will continue throughout our 4-year contract. As we dive into the significance of this new partnership, let's take a moment to understand the importance of this new alliance with the German Consulate in Vancouver.
Established in 1972, the German Consulate in Vancouver has fostered goodwill, diplomacy, and cooperation between Canada and Germany. This historic landmark embodies the strong ties between the two nations built on shared political, economic, and cultural interests. Over the years, it has provided essential services to German citizens residing in Vancouver and facilitated travel, education, and business opportunities for countless people.
Partnering With the City of Vernon
A partnership we’re particularly proud of is our involvement with the City of Vernon. Led by our supervisor Preet Pal, our dedicated team of security professionals work tirelessly to ensure public safety at Polson Park. Regular foot and mobile vehicle patrols allow our security guards to engage with park goers and residents in a friendly manner, ensuring the highest standards of customer service.
These guards receive training specifically designed to equip them for any possible scenario, including St. John’s Mental Health training, Occupational First Aid certification (including the administering of Naloxone), and cultural/social sensitivity training. This equips them to de-escalate situations, while working alongside RCMP and City Bylaw officers to ensure compliance with park rules.
We believe security companies like ours must approach individuals suffering from mental health and addiction issues with empathy and respect. It’s in everyone’s interest to prioritize de-escalating potentially dangerous situations while getting them the assistance they need.
“The Blackbird Security team is efficient at crowd and access control and is extremely competent at writing reports and customer service. Their professionalism and reliability make them a pleasure to work with. I highly recommend Blackbird Security for any security endeavour that they may seek to pursue.”
- Kendra Kryszak, Manager of Parks and Public Space, City of Vernon.
Delbrook Community Centre, North Vancouver
Set against a picturesque mountain backdrop on the North Shore, Delbrook Community Centre is a valuable community hub where people of all ages come together to spend time, work out, and take group classes. Like other recreation centres in British Columbia, Delbrook brought in a mandatory COVID-19 vaccine policy in early September 2021, in accordance with provincial health orders. Delbrook’s management contacted Blackbird Security to see if our team could help administer their vaccine policy.
Our team was stationed at the door of the community centre to check vaccination documents and handle any issues. Each of the guards stationed at the rec centre receives comprehensive customer service training that enables them to act as a helpful front-of-house ambassador for the facility.
In addition to Delbrook Community Centre, we partnered with several other City of North Vancouver facilities and community centres to administer their COVID-19 vaccine policies in 2021.
Blackbird Security Partners with the Ministry of Social Development and Poverty Reduction
Blackbird Security was awarded the security contract for the BC Ministry of Social Development and Poverty Reduction. Our team provides a security presence at offices in Campbell River, Courtenay, Port Alberni, Duncan, Nanaimo and Victoria.
Partner With Blackbird Security for Government Building Security Services
We at Blackbird Security have extensive experience safeguarding community buildings, institutions, and public spaces. We’re highly familiar with the challenges faced by these important locations, and our teams of security guards are prepared to provide gold-standard, tailored services to suit your site’s unique needs.
Contact us to learn more about our government and municipality protection services.
We provide services in the following areas:
