Blackbird Security in uniform handing package to condo unit reception

Residential and Commercial Buildings

Residential Security You Can Depend On

When it comes to residential security services, there’s no room for mistakes, half measures or excuses. Our residential security team provide peace of mind, with their industry leading training and experience making them the number one option to protect your home and your family. Learn how Blackbird Security is Canada’s number one provider of security in residential and commercial settings.

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Trusted by

Stratawest Management Ltd. Professional Property Managers logo
onni group logo
Kevington Building Corp logo
kekinow logo
étoile logo
Pacific Quorum Properties Inc. logo
FirstService Residential logo
Bentall Green Oak logo
BOSA Commercial logo
ICE Logo
Driftwood Logo
Sahali Mall logo
Madison Centre logo
Duka Logo
Ultima Condos Logo
Berezan logo

Customer Service Approach

In a residential setting like a condo building, a security guard doesn’t just keep the property safe. Instead, they work to build community by providing a warm and welcoming presence for visitors and residents alike. We understand the importance of coming home to a cheerful presence and a secure building, that’s why our residential security guards receive dedicated customer service training alongside our industry leading security training program.

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What Our Services Entail

Uniformed Security Guard icon

Licensed Guards

Industry Leading Training

check mark inside shield

Bylaw Enforcement

Perfect for Strata Buildings

gate and access control velvet rope

Access Control

Prevent Unwanted Visitors

concierge customer service security

Concierge

Keyholding and package control

How our Residential and Commercial Guards can Support Your Property

  • Front-of-House security presence
  • Greeting/Checking-in visitors
  • Upholding building rules and regulations
  • Property surveillance
  • CCTV monitoring
  • Alarm response
  • Customer service
  • Incident report writing
  • Package collection
  • Protection against theft, accidents, fires
Blackbird security guard in shopping mall

Residential / Commercial

Customized Security Guard Services

The key difference between Blackbird Security and our competitors is that our security services come fully customizable to suit our clients. We pride ourselves on offering the service choice of a large security company, alongside the flexibility and personal touch of a small business.

With years of servicing a diverse range of retail security clients, we’ve learned there’s no off-the-shelf answer for security. Instead, our team will take the time to learn the unique challenges you face, before devising a custom security plan that works for you.

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Residential and Commercial Building Security Services Offered

Each year, approximately 200,000 homes across Canada are broken into. Most of these homes lack basic security measures, presenting a low-risk target for criminals, and an attractive one for crimes of opportunity. Blackbird Security’s residential security team are standing by to assist. Here are some of our most popular residential security services:

Blackbird security guard stands outside of a community building

On-Site Security Guard

Available on short notice, for long or short-term need, our security guards can be dispatched to provide a constant and highly visible deterrent to crime. As condo break-ins continue to spike across Canada, our guards can be deployed to monitor access points, garages and other vulnerable sites.

Blackbird Security officer is standing in front of an alarm panel. They are holding a clipboard and pointing at the panel with a pen.

Alarm Monitoring

Heading out of town? Our alarm monitoring team are available 24/7 with a reliable and fast response. When an alarm is triggered, our team responds within minutes, assessing the scene, addressing the cause of the alarm and providing a detailed report of their findings. No matter where you are, you’ll instantly know what triggered the alarm, and what our guards found at the scene.

Residential Mobile Patrol

Our mobile patrols can be customized to provide a level of coverage to suit any budget. Our guards can be assigned to cover routes at random intervals that will keep criminals guessing. Our Mobile Security team can be tracked in real time. This is thanks to our cutting edge TrackTik GPS monitoring technology.

Where are Residential and Commercial Security Guards Used?

Our residential security guards aren’t just for large private homes and gated communities. In fact, they’re a fantastic choice for a range of residential properties. They work to build community while keeping residents safe and secure. Here are some of the common uses our residential security guards:

  • Condo Security
  • Strata Security
  • Townhouse Security
  • Gated Community Security
  • Private Estate Security
  • Social Housing Security
  • Hotel Security
  • Airbnb Security
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What Our Partners Have to Say

★★★★★

I highly recommend Blackbird for any security needs. They provide patrol services to a property I manage in Vancouver and they have been able to reduce trespassing on the property as well as increasing the security of the building. Their customer service is top notch.

Madison Moore
Icona Properties, Property Manager
★★★★★

Professional, flexible and easy to work with! They have been providing service for our building for over a year and so far we're happy and would definitely recommend them!

Andrea Horbaty
Board Member of Ultima Tower
★★★★★

We used Blackbird Security over the Christmas holidays. They were on time, very professional and respectful of our building, and easy to deal with. I highly recommend them.

Bryan Polak
General Manager of West Hillhurst Community Association
★★★★★

I am the commercial operations manager at Dells Shopping Centre in Surrey, BC. We have been using Blackbird Security as our security vendor the past two years to provide us with 24/7 uniform security coverage. Their guards are professional, reliable and have excellent customer service. They deal with any incidents, loitering or attempted drug use on property immediately, tactfully and effectively. They have done outreach and formed good direct relationships with of our tenants. I would recommend this company for any malls or shopping centres looking for professional security guards.

Bill Cannon
Operations Manager, Bosa Commercial
★★★★★

Hired Blackbird for their security and concierge services. I am constantly impressed at the professionalism and quality of their team. Their guards are polite, respectful and have handled stressful situations with compassion. I would recommend Blackbird to anyone looking for security solutions.

Michael Gunion
General Manager, Operations and Marketing, Kevington Building Corp
★★★★★

Blackbird consistently exceeds our expectations and goes above & beyond on a regular basis. Communication with their management and supervisors has been perfect. We feel incredibly well taken care of, and most importantly, secure.

Harley Nadler
Assistant Operations Manager, Westbury Condominium
★★★★★

Great service! Blackbird Security is monitoring 3 buildings for us. The guards are on time, they make their rounds in the agreed time and they are alert. When I come late at night, the guards check me out to see what I am doing there, even though they know me and my car. Very attentive. Always answer calls, email back within 24 hours and report daily.
If you need security... hands down, go with Blackbird!!!

Axel Menzler
Project Manager, Sunmark Development
★★★★★

We have been using Blackbird Security concierges for over 2 years at our building and I have nothing but great things to say about them. The residents have given us great feedback about the concierge personnel Blackbird has placed at the front desk and I would highly recommend this company to other stratas and property management companies.

Gordon MC
Stratawest Management Ltd.
★★★★★

My condo building concierge, Peter, works for Blackbird Security. He is very friendly, professional and organized. We love him at our building! When he is away, they usually have a couple of other decent guards as well. My last building concierge was garbage so it makes a difference especially for parcels!

David Otoni