Loss Prevention officer patrolling a book store

Undercover Loss Prevention

Loss Prevention is our Specialty

As retail losses due to criminal behaviour grow, loss prevention is top of mind for many Canadian retailers. Is your security provider offering the level of service and reliability you expect? If not, it’s time to work with Canada’s loss prevention specialists.

Blackbird Security’s highly trained loss prevention team are experts in retail loss prevention, shrinkage reduction, and non-violent crisis intervention. No matter the size of your retail store, we can build a custom security plan that’s designed to maximize your coverage while working within your existing security protocols.

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Trusted by

Best Buy logo
Rexall Canda Logo
Canadian Tire logo
MEC logo
Sephora Logo
Dollarama logo
uniqlo logo
Blackbird security guard riding down escalator in shopping mall

Why Are Loss Prevention Services Important?

Each year, retail crime costs Canadian businesses close to $5 billion. Independent stores present a particularly vulnerable target, with 87.5 per cent of independent retailers reporting at least one incidence of theft per year. In an era when budgets are being squeezed, Canadian retailers can proactively safeguard their profits by ensuring they have a robust loss prevention strategy in place. Blackbird Security is an NRF member.

  • Retail theft prevention
  • Report writing
  • Access point control
  • Discreet observation of potential threats
  • Non-violent crisis intervention
  • First aid response
  • Frontline response to emergency situations
  • Maintain public order within the store
  • Preventing internal theft
  • Monitoring CCTV in-store
  • Building up cases for successful prosecution of ORC members and frequent offenders

Where are Loss Prevention Staff Typically Used?

Loss Prevention security guards offer a flexible and dependable deterrent to crime. Whether deployed as door greeters, undercover, or patrolling the store, they are constantly assessing their environment for signs of threats, before dealing with them in a discreet and professional manner. At Blackbird Security, we’ve partnered with the following types of businesses to provide loss prevention services:

  • Grocery stores
  • Department stores
  • Clothing Stores
  • Electronics Stores
  • Jewelers
  • Shopping Malls
  • Luxury Retailers
  • Sporting Goods Stores
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What Our Services Entail

Undercover loss prevention incognito icon

Undercover Loss Prevention

Trusted by some of the biggest names in Canadian retail, our undercover loss prevention staff are second-to-none at retail theft prevention. Utilizing the latest in technology, our loss prevention officers will discreetly patrol your store, preventing theft and ensuring a pleasant experience for staff and customers alike. Unlike other security companies, we are happy to work with you to devise a loss prevention strategy that suits your needs, while working within your guidelines.

Uniformed Security Guard icon

Uniformed Guards

Petty crime is often opportunistic in nature. Our frontline uniformed loss prevention staff stand as a strong deterrent to theft and a helpful liaison for your customers. Not only will our staff keep your store secure, they also undergo a full customer service-training program aimed at delivering the highest standards of help and professionalism to your customers.

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Loss Prevention Audits

Undertaking a loss prevention audit is one of the best ways to assess the overall health of your store’s security. We will work with you to examine your processes and operations to find ways to reduce shrinkage and identify gaps in your security protocols.

What Our Partners Have to Say

★★★★★

Blackbird Security employs true loss prevention professionals. They have significantly reduced our theft and have made a real difference for our business!

Sophia Koumbis
Director of Blubird Boutique on Alberni Street in Vancouver
★★★★★

Blackbird Security has been an exceptional security partner for our retail business. Their unwavering commitment and comprehensive services have greatly contributed to the safety and success of our operations. I recommend Blackbird Security to any retailer seeking reliable and effective security solutions.

Nicolas Acevedo
Store Manager of Herschel Supply Company in Gastown
★★★★★

The management are professional and responsive to requests made. They go above and beyond in customer service and satisfaction.

Sylvia Mcloughlin
Store Manager Mountain Equipment Co-op