How To Choose A Professional And Trusted Security Guard Company

Choosing a security guard company is a critical decision for businesses that want to safeguard their assets and ensure the safety of their employees, customers, and property. But how do you know which local security company is best? With so many options available, it’s essential to choose a professional and trusted security provider with an extensive portfolio and testimonials to back up their services.

Whether you’ve just started your search for the best security company in your area, or you’re looking to ensure the reputability of your company of choice, read this blog to learn the key factors to consider when choosing a security company. 

Blackbird Security is trusted by major brands in Canada including H&M HM

Trusted by Major Brands and Clients

A security guard company's credibility is often reflected in the major brands and clients it serves. The greater the number of major brands in a company’s portfolio of clients, the better. This demonstrates a track record of being trusted by well-known businesses. A client base consisting of a high number of recognizable brands attests to a security company’s reliability and implies a level of service that major brands demand.

Additionally, you should choose a security company that has extensive experience working with larger companies in a similar niche to your own, whether that’s hospitality, retail, warehouse, residential, construction, or another industry

Reputable Testimonials and References

Testimonials and references from previous clients can provide valuable insights into the company's performance and reliability. A security company should have their testimonials displayed visibly on their website. Seek out a security provider with a solid reputation, supported by positive feedback from businesses in a similar niche to yours. 

High Google Rating (But Not Perfect)

Google Reviews is a great place to find testimonials, but you need to be sure they’re real. A high Google rating is indicative of a good reputation, but complete perfection is rare, especially in the security industry. On the other hand, a high but not flawless rating points to the authenticity of reviews. Look for patterns in feedback to understand a security company’s strengths. 

Professional Quotations

The right security provider should offer detailed and transparent quotes. Their quotation process and their response to your query should be professional, well-written, and transparent. Additionally, they should also be able to provide supplementary information, such as booklets or PDF documents, that provide in-depth information about their services. A readiness to share information indicates not only transparency but also breadth of experience and professionalism. 

Real Photos of Security Guards, Not Stock Photos

Authenticity matters when it comes to security companies. The right security company should have plenty of real photos of their uniformed guards throughout their website and documents, rather than generic stock images. This adds a layer of transparency and allows potential clients to visualize the personnel responsible for their business’s security.

Blackbird Security is trusted for warehouse security and other services by brands like Speedy best Canadian security company

Communication With Real, Local People

Communicating with real people, particularly people who are local and not overseas, is crucial to judging a security company. During the quotation process, you should be speaking to a real person throughout the entirety of the process. You’ll be able to tell if the individual you’re speaking to is real and in the same area as you if you receive well-written, on-topic messages and prompt responses during local business hours.

Additionally, the individual you communicate with should have a thorough understanding of the security industry. They should be able to answer all your questions promptly, indicating the company’s thoroughness, reliability, and commitment to customer service. 

24/7 Support

Security incidents can happen at any time. The right security company should offer 24/7 support to address security emergencies swiftly. As a business owner, you shouldn’t have to wait for operating hours to roll around before you can receive the help you need. Your security company of choice should have the necessary infrastructure and staff to provide help around the clock.

National Scope

If your business relocates, you don’t want to find a new security company local to your new area. Choose a security company that’s large enough to accommodate your future expansion and growth. Ideally, your security company of choice should service the entire country. Check a security company’s locations page to see their areas of operation.

Don’t Pick the Cheapest Option

Choosing the cheapest security option may compromise the quality of service you receive. When it comes to security, you truly get what you pay for. And when it comes to the security of your business, you should heavily consider your willingness to provide best-in-class security. After all, the price you pay for security may save your business exponentially more than you might otherwise pay in the event of a security breach. 

Blackbird Security top tips for choosing a professional and trusted security guard company in Canada

Partner With Canada’s Number One Security Provider

Now that you know what to look for in a security company, consider partnering with Blackbird Security. We recognize the importance of trust and reputability in security companies, and we have an extensive client base, testimonials, and Google Reviews to support our reputation. We also have exceptional customer service with our dedicated client services department and a 24/7 control centre for our clients to report incidents around the clock. 

Looking for more specific information? Learn more about our services and the industries we protect:

Prioritize your business’s security by getting in touch with us at the form below.

Please note that all job inquiries must be made on Indeed and will be blocked if made on the form below.