Blackbird Security has years of experience in securing retail environments, with expertise in protecting and recovering assets. Our Tactical Guards serve as a visual deterrent to potential criminals, as guards are trained to effectively spot, prevent, and recover merchandise in shoplifting instances. At sites where Blackbird’s Tactical Guards have been deployed, retailers benefitted from reduced financial loss due to shoplifting and theft, thus enjoying improved bottom lines, as our tactical team provide detailed reporting on merchandise recoveries or deterrence. Tactical Guards can also work in tandem with Loss Prevention professionals to apply a combined approach to retail security. 

Blackbird’s Tactical Guards provide public-facing security services for institutions and corporations, being trained to handle and diffuse difficult situations that may arise in these settings. Our guards deal with individuals from diverse and complex populations, who require a deeper understanding of mental health and trauma to effectively work alongside others and minimize risk. Key areas of focus include client and public safety, crowd and access control, conflict de-escalation, and property and asset protection. Our Tactical Guards are trained to manage risk for clients and the public by using conflict de-escalation techniques to defuse potentially violent situations. 

Blackbird’s Tactical Guards provide a friendly yet secure presence in residential settings, elevating the overall patron experience. Our team is trained to deliver a best-in-class customer service experience, and to manage access control, disturbance response, conflict de-escalation, and property and asset protection. Blackbird understands that our Tactical Guards are an extension of the client brand, and are trained to represent the client in a positive and professional manner. This includes warmly greeting residents and visitors, providing directions, or assisting building management with responsibilities.