TrackTik Technology: How it Works

It's been a challenging time for businesses across Canada. Against a backdrop of tightening budgets, businesses and property owners are always on the lookout for ways to save money without skimping on service. At Blackbird Security, our mobile patrol is one of our fastest growing services. It delivers a cost-effective security solution that doesn’t cut corners on service. It’s all made possible by our advanced TrackTik technology. Let’s take a look at how it works.
Security Guard Service for the 21st Century
So much of our lives have been revolutionized by the digital transformation of the last 20 years. Despite this, many security companies remain rooted in the past. They’re stuck to the old methods of doing things and it’s leading to poor service for their clients.
Blackbird Security utilizes the power of TrackTik Technology to fuel our mobile patrol services. Based on GPS tracking, this app allows our mobile patrol teams to work smarter, more efficiently, and cover more ground. The app works by using GPS to ping designated points along a pre-determined patrol route.
These pings can be tracked in real time via an app or live dashboard, allowing our management team and clients to watch the progress of security patrols in real time. We can see a map of their location, track incident reports, and share critical details like pictures and diagrams from the field instantly. Blackbird Security clients really appreciate the real-time email or text message notifications they receive about incidents, and the daily summary reports they receive.
TrackTik is Transparent and Compliant
We want our clients to rest assured that every action we take in our work is fully accountable and compliant with every request. That’s why TrackTik is especially powerful. It creates a platform that collates, stores and communicates data from all our mobile patrol operations.
Not only does this provide peace of mind instantly to our clients – no matter where they are, it delivers invaluable insights over operations, helps support compliance with regulatory protocols, and further demonstrates our dedication to excellence in the field.
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Mobile security can be fast-moving and unpredictable. With the TrackTik platform, we can deliver a mobile security service that’s perfectly aligned to your goals. To learn more about how Blackbird Security can use TrackTik to protect your business, get in touch with us.

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Frequently Asked Questions
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.
Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.
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