Social Housing & Shelter Security

Community Protection You Can Trust

In our commitment to fostering a safer and more secure community, Blackbird Security is a leader in protecting those who reside in shelters and social housing. Our dedicated team of shelter security professionals is focused on creating a sense of community and trust among residents. Through our contracts, our security professionals help provide peace of mind, stability, and a safeguard for the well-being of every individual we serve.

Our approach is built on the foundation of respect, integrity, and the belief that everyone deserves to live in a safe and secure environment. By working closely with communities, we tailor our services to meet their unique needs, ensuring a responsive and compassionate security presence.

Trusted by

Customer Service Approach in
Social Housing & Shelter Security

Our approach extends beyond traditional security measures to embrace a community-building philosophy, fostering trust, cooperation, and safety among residents. Through collaborative efforts with local staff and community leaders, we develop tailored shelter security solutions that address each neighborhood’s unique needs. By actively engaging with the community, our team not only deters potential threats but also cultivates a sense of unity and resilience, making these neighborhoods safer for everyone.

Your Business Deserves
Customized Service

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Typical Duties

Duties performed for
Social Housing & Shelter Security
Industry

massage
Conflict De-escalation 
gavel
Upholding building rules
first_aid
First Response to Incidents
shopping_bag
Thorough Bag Checks
security
Front Desk security presence
Deployment

The Role of Security Guards in Shelters

When you bring security into a shelter or social housing site, it’s essential to partner with a company that understands the complexities of working with vulnerable populations. Our shelter security guards are experienced, compassionate security professionals who are trained to create a safe space for all.

Our expertise includes:

  • Transition house patrols and front desk services
  • Community market access and line control
  • Social housing overnight patrol checks

What Our Services Entail

Uniformed Guards

Uniformed Security Guards

Mobile Patrols

Randomized patrol schedules

Crowd Control

Diffuse potential threats with licensed uniformed guards

01
/05
I am the commercial operations manager at Dells Shopping Centre in Surrey, BC. We have been using Blackbird Security as our security vendor the past two years to provide us with 24/7 uniform security coverage. Their guards are professional, reliable and have excellent customer service. They deal with any incidents, loitering or attempted drug use on property immediately, tactfully and effectively. They have done outreach and formed good direct relationships with of our tenants. I would recommend this company for any malls or shopping centres looking for professional security guards.
Bill Cannon
Operations Manager, Bosa Properties
01
/05
I am writing to express my sincere appreciation for the exceptional service provided by your team at our building. In particular, Laksh and Karan have demonstrated outstanding professionalism, dedication, and a strong commitment to their roles. Both individuals consistently go above and beyond their duties. I would especially like to highlight Laksh, whose exemplary work ethic and dedication truly stand out, he is a remarkable asset to your team and highly deserving of recognition, if not a promotion. Please extend our gratitude to both Laksh and Karan for their hard work and commitment. We truly appreciate the high standards of service that Blackbird Security provides.
The Met
01
/05
Great service! Blackbird Security is monitoring 3 buildings for us. The guards are on time, they make their rounds in the agreed time and they are alert. When I come late at night, the guards check me out to see what I am doing there, even though they know me and my car. Very attentive. Always answer calls, email back within 24 hours and report daily. If you need security... hands down, go with Blackbird!!!
Axel Menzler
Project Manager, Sunmark Development
01
/05
Great security company that is being used throughout Duncan on Vancouver Island. One of their members named Alex is very attentive and extremely quick response times.
Adam Hendershot
01
/05
Blackbird Security guards patrol the building which I currently live in. Since our strata has started to use them, we’ve felt their presence and have seen less unwanted people on our property. We all feel a lot more safe.
Parm Kooner
Bill Cannon
The Met
Axel Menzler
Adam Hendershot
Parm Kooner
All Testimonials

Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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Seven diverse security personnel standing in a row outdoors with city buildings in the background, wearing security uniforms.