Residential security guards are an important part of social housing communities. They help maintain safe and supportive environments for all residents, combining protection with community care to ensure residents feel safe, secure, and welcomed. In this blog, we'll explore how residential security services enhance safety in social housing environments.
A Community-Focused Approach to Security
Safeguarding social housing requires both professionalism and compassion. While the primary objective of any security guard role is to maintain safety and security, security guards who safeguard social housing communities must go beyond standard duties. Community members must feel safe and comfortable enough to report unsafe behaviour to their building’s security team, meaning security guards must build rapport with every member of the community.
Through our partnerships with organizations like BC Housing, BC Indigenous Housing Society, Civida Social Housing in Edmonton, and Operation Sharing in Ontario, we've developed comprehensive security strategies that prioritize resident safety and well-being while incorporating debriefs with support workers as needed. Our guards build positive relationships with residents, helping create an environment where people feel comfortable reporting concerns.
Advanced Training for Helping Communities
At Blackbird Security, our guards receive specialized training through Blackbird Academy in key areas, including customer service, verbal de-escalation, workplace harassment, naloxone administration and overdose prevention, and cultural sensitivity, to best serve the communities they protect.
We partner with accredited institutions like the Crisis Prevention Institute to teach Crisis Intervention Training, St. John’s Ambulance for Mental Health First Aid Training, the Justice Institute of BC for Trauma-Informed Practice Training, and Indigenous Awareness Canada to instill a foundation of empathy and compassion in our teams’ security approach.
Comprehensive Residential Security Coverage
Social housing communities benefit from multiple layers of security protection. Here’s an overview of the types of residential security guards that are typically stationed at social housing complexes:
Uniformed Security Guards
Uniformed security guards maintain a visible presence throughout the property, conducting regular patrols of common areas, checking access points, and responding to resident concerns. Their professional presence helps deter unauthorized access while providing residents with peace of mind.
Concierge Security
Front desk security guards manage visitor access, monitor security cameras, and serve as a primary point of contact for residents. These guards help maintain controlled access while providing essential support.
Mobile Security Patrols
Mobile security patrols are often used for overnight and weekend coverage at complexes that don’t require a 24/7 static security presence. Operating in marked vehicles, these guards conduct property checks, ensure the security of all areas and access points, monitor for maintenance issues, and respond to triggered alarms.
Partner With Blackbird Security
Professional residential security services are a key benefit in maintaining safe and supportive social housing environments. Our residential security teams understand the unique challenges of protecting vulnerable communities while fostering positive resident relationships. Get in touch with us using the form below to learn how we can safeguard your social housing facility.
We provide services in the following areas:
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