Patrouille de sécurité

Patrouille de sécurité

Couverture de sécurité quand vous en avez besoin

Vous n'avez pas besoin d'un agent de sécurité dédié sur votre site ? L'équipe de sécurité de patrouille de Blackbird offre toute la valeur et la couverture d'un garde à temps plein, sans rogner sur le service. Notre service de patrouille de sécurité est offert 24 heures sur 24, 365 jours par année, agissant comme prévention de première ligne contre le vol, le vandalisme et autres menaces à la sûreté et à la sécurité de votre site. Grâce à leur formation et à leur flexibilité à la pointe de l'industrie, nos patrouilleurs de sécurité sont utilisés par un nombre croissant de clients à travers le Canada.

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Blackbird has deployed Tactical Guards at a variety of sites, including:

Best Buy logo
H&M logo
Sephora logo
Value Village logo
MEC logo
Rexall logo
ICE Condominiums at York Centre logo

Tactical Guards are a versatile option which can be tailored to each client's preferences, at either hands-on or hands-off sites. Optionally, Tactical Guards with JIBC Advanced Security Training and Use of Force Training can be deployed to apprehend suspects with handcuff restraints if necessary, or be trained to administer Naloxone if the site requires overdose response. 

Blackbird’s Tactical Guards are often the first point of contact for patrons and site staff. Keeping this in mind, we train our guards to be an extension of the clients we serve, and maintain a customer-service approach to security. Our training and quality assurance programs for our Tactical Guards focus on customer experience and safety, with an emphasis on staff deportment, professionalism, communication, and de-escalatory verbal/non-verbal gestures for modern, day-to-day incident response.

Retail Security

Blackbird Security has years of experience in securing retail environments, with expertise in protecting and recovering assets. Our Tactical Guards serve as a visual deterrent to potential criminals, as guards are trained to effectively spot, prevent, and recover merchandise in shoplifting instances. At sites where Blackbird’s Tactical Guards have been deployed, retailers benefitted from reduced financial loss due to shoplifting and theft, thus enjoying improved bottom lines, as our tactical team provide detailed reporting on merchandise recoveries or deterrence. Tactical Guards can also work in tandem with Loss Prevention professionals to apply a combined approach to retail security. 

Institutional Security

Blackbird’s Tactical Guards provide public-facing security services for institutions and corporations, being trained to handle and diffuse difficult situations that may arise in these settings. Our guards deal with individuals from diverse and complex populations, who require a deeper understanding of mental health and trauma to effectively work alongside others and minimize risk. Key areas of focus include client and public safety, crowd and access control, conflict de-escalation, and property and asset protection. Our Tactical Guards are trained to manage risk for clients and the public by using conflict de-escalation techniques to defuse potentially violent situations. 

Residential Security

Blackbird’s Tactical Guards provide a friendly yet secure presence in residential settings, elevating the overall patron experience. Our team is trained to deliver a best-in-class customer service experience, and to manage access control, disturbance response, conflict de-escalation, and property and asset protection. Blackbird understands that our Tactical Guards are an extension of the client brand, and are trained to represent the client in a positive and professional manner. This includes warmly greeting residents and visitors, providing directions, or assisting building management with responsibilities. 

Formation leader de l'industrie grâce à notre Blackbird Academy

Alors que le rôle des professionnels de la sécurité continue d'évoluer, Blackbird Security a vu le besoin de former notre personnel pour gérer n'importe quel scénario de manière calme et rassurante. C'est pourquoi nous avons créé notre programme de formation pionnier Blackbird Academy.

Livré par notre propre équipe interne et des experts externes, notre programme de formation complet englobe des domaines tels que la formation en santé mentale de St. John's, la formation de sensibilisation aux Autochtones et la résolution de conflits. Si votre fournisseur de sécurité actuel n'offre pas ce niveau de formation, il est peut-être temps de mettre à niveau.

Les modules incluent :

Basic and Advanced Security Training

Incident De-Escalation Training

Customer Service Training

Verbal and Written Communication Training

CCTV Monitoring

Access and Crowd Control Training

Trespass to Property Training

Emergency Response Management Training

Weapons Awareness and Avoidance Training

Use of Force Training

Diversity & Inclusion Training

Indigenous Awareness Certification

Occupational First Aid Level 1 / 2 Training

WHMIS Training

Report Writing Training

Mental Health First Aid

Trauma Informed Practice Training

ICS 100 Incident Command System Training

Par-dessus tout, nos gardes doivent détenir un permis de sécurité valide pour la province dans laquelle ils opèrent.

Certifié par

Justice Institute of British Columbia
St. John Ambulance
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Discutons de vos options de sécurité

Vous voulez en savoir plus sur les services de Blackbird Security Si vous avez des questions sur nos services ou sur la manière dont Blackbird Security peut vous aider à protéger votre entreprise, n'hésitez pas à nous contacter..

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