Benefits of Partnering with a Full-Service Security Company
If your business operates multiple site locations, including warehouses and distribution centres, a corporate office, or retail stores, keeping every site secure is likely a primary concern. But as you’re likely aware, managing several properties often comes with logistical hurdles. Different sites have different needs across industries, and coordinating with multiple security companies for individual locations can lead to communication breakdowns, inconsistent service, and increased security vulnerabilities.
More businesses are seeking out full-service security providers for these reasons. Partnering with a single security provider who can safeguard every part of your business’s operations offers a variety of benefits, from better flexibility to stronger protection. In this blog, we’ll outline how a full-service security company can make an impact on your business’s entire security strategy.
Comprehensive Understanding Across Sites
When you work with multiple security companies for different properties, each provider tends to operate in a silo. They may only see the risks and requirements of their assigned site, rather than how that site fits into your business as a whole. This fragmented approach can leave gaps in your security strategy.
By contrast, a full-service provider builds a complete understanding of your business operations, goals, and challenges. At Blackbird Security, for example, our client services team works closely with our partners to understand all of their priorities across every site. This holistic view allows us to deliver more consistent, customized security plans tailored not only to individual properties but to our clients’ whole operation. It also helps us identify risks that might affect multiple properties and recommend proactive preventive measures.
Flexible Security Guard Coverage Across All Sites
One key advantage of partnering with a full-service security company is flexibility. Security needs can change quickly. For instance, a warehouse might require increased coverage during the busy holiday season, or a major event (like the Taylor Swift concert in Vancouver and Toronto) might cause a spike in foot traffic that requires additional security guards to navigate.
When you’re involved with different providers, adjusting coverage on short notice can be complicated, slow, or even impossible. Individual companies can’t share security guards between their teams, so extra coverage is at the mercy of a single team’s schedules and availability.
With a single security provider overseeing all your sites, guards can be shifted easily between locations. You’ll have access to a large pool of trained, experienced personnel who already understand your brand standards, protocols, and property-specific needs.
Consistent, Efficient Communication
Clear communication is the foundation of effective security. When you have multiple points of contact and protocols for every property, it becomes difficult to coordinate responses and share important information.
A full-service security provider offers a single point of contact for all your properties. No matter the topic or site you’re communicating about, you and your team are dealing with the same team every time. This fosters a stronger working relationship between your internal team members and your security partner. Consistent, open lines of communication lead to more efficient decision-making and strategic planning.
Additionally, streamlined communication is key to effective emergency response. At Blackbird Security, our mobile patrol security services are an effective way for businesses to safeguard their properties overnight when a static on-site security presence isn’t needed. If an alarm is triggered when a site is under the protection of a mobile security guard, our 24/7 Control Centre team will receive the alert and dispatch the nearest mobile guard.
Our team and guards have access to important context about your business, including daytime incidents and historical patterns, that won’t be readily available to mobile security companies that aren’t involved in your business’s day-to-day operations. This valuable insight allows us to make decisive decisions and swiftly take action.
Better Brand Representation
Your security team is typically the first point of contact for visitors, guests, and customers. Maintaining a professional, friendly, and consistent security presence across all your properties strengthens your brand reputation and provides a reassuring presence to those visiting your business.
With multiple providers, there’s a risk that different properties will have various levels of professionalism or different standards of conduct. Working with a single security partner ensures that all of your security guards represent your brand with the same professionalism, training, and customer service focus.
All Blackbird Security guards receive extensive customer service training through our in-house training program, Blackbird Academy. Our guards are also thoroughly briefed on each client’s brand and values to best represent your brand across each property.
Scalability for Future Growth
If you’re planning to expand your operations, a full-service security provider makes scaling much easier. Your provider already understands your business and security protocols, meaning they can quickly cover new sites, onboard new guards, and help you plan for future risks. Rather than vetting and onboarding a new provider every time your business expands, you’ll have a trusted partner that is already well-acquainted with your business and brand.
For these same reasons, having a security partner that operates in multiple regions is also an important consideration. At Blackbird Security, we’re proud to offer nationwide coverage to all of our clients across Canada. Many of our clients operate at the national level, and we’re able to provide security for their locations in every province.
Partner With Canada’s Best Full-Service Security Company
At Blackbird Security, we believe full-service security should be the standard of business protection. Our teams are trained across multiple industries, including warehouses, events, retail, hospitality, corporate offices, and more, to provide exceptional security services where they’re needed. No matter the size and extent of your business across Canada, we’re here to safeguard your success at every level.
Get in touch with us through the form below to learn how our full-service security offerings can safeguard all of your operations.
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